Thank you for your purchase from Elder Daniel Fleurancois’ official website. We strive to provide biblically sound and spiritually enriching content. However, if you are unsatisfied with your purchase, we’re here to help.

Physical Products (Books, DVDs, etc.)

• You may request a refund within 7 days of receiving your item.
• To be eligible for a refund, the item must be unused and in the same condition you received it.
• You must return the item in its original packaging at your own shipping cost.
• Once we receive and inspect the returned item, we will notify you about the status of your refund.

Digital Products (eBooks, PDFs, etc.)

• Due to the nature of digital products, all digital sales are final and non-refundable.
• If you experience any technical issues accessing your product, please get in touch with us immediately, and we will ensure you receive your purchase.

Speaking Engagements & Donations

• Refunds for donations or scheduled services (e.g., speaking engagements) are handled case-by-case. Please contact us with your concerns.

How to Request a Refund

To request a refund, please get in touch with us.

Include your order number, item details, and reason for the request.

Important Notes

• We reserve the right to deny refund requests that do not meet the conditions above.
• Refunds (if approved) will be issued to your original payment method within 5–10 business days.

Thank you for supporting this ministry and helping share God’s message of truth.